Privacy Policy

At OutsScale, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our virtual assistant services or visit our website.

Information We Collect

We collect information that you provide directly to us, including:

• Personal information (name, email address, phone number, company name)
• Account credentials
• Billing information
• Communication preferences
• Task and project details
• Communications with our virtual assistants

We also automatically collect certain information when you use our services:

• Log data (IP address, browser type, pages visited, time spent)
• Device information
• Usage patterns and preferences
• Cookies and similar technologies

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Match you with appropriate virtual assistants
• Train and optimize our AI systems
• Respond to comments, questions, and requests
• Send technical notices, updates, and administrative messages
• Communicate about products, services, offers, and events
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize and improve your experience

Information Sharing and Disclosure

We may share your information in the following situations:

• With virtual assistants assigned to your account
• With third-party vendors, consultants, and service providers who need access to such information to perform services on our behalf
• In response to a request for information if we believe disclosure is in accordance with applicable law
• If we believe your actions are inconsistent with our user agreements or policies
• In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition
• With your consent or at your direction

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, no security system is impenetrable, and we cannot guarantee the security of our systems with 100% certainty.

AI and Data Processing

Our services utilize artificial intelligence to enhance the capabilities of our virtual assistants. This involves processing your data through our AI systems to improve efficiency and accuracy. All AI processing is conducted in accordance with applicable data protection laws and this privacy policy.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access, correct, or delete your personal information
• Object to our use or processing of your data
• Request restriction of processing
• Data portability
• Opt-out of certain data sharing

To exercise these rights, please contact us at privacy@outsscale.com.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@outsscale.com
Address: OutsScale Inc., 123 Productivity Lane, San Francisco, CA 94103